Knowledge Base

We’ve always believed that communication is the foundation of connection and that connection is where real change begins. Over the last year, I’ve watched something powerful unfold. As we stepped into a new identity and continued evolving our work, we rediscovered what it means to act as a catalyst, not just a service provider. What […]

If you’ve been following the conversation around artificial intelligence and American Sign Language (ASL) interpreting, you’ve probably felt it too: a mix of curiosity, hope — and fear. We’ve seen AI interpreting tools get smarter, faster, and more accessible. Just last month, Syracuse University piloted Sign-Speak, an AI-powered ASL interpreting service designed to translate between […]

In a world full of noise, active listening has become a radical act. We hear things all day long—phones buzz, news streams, meetings stack up—but truly listening? That takes effort. That takes presence. That takes intention. At Gateway, we believe listening is more than just polite behavior or a workplace “soft skill.” It is the […]

As we close out another year at Gateway, I’ve been thinking a lot about what it means to belong. Belonging is one of those words that feels both simple and profound. It’s something we all crave — to feel seen, valued, and accepted for who we are. But belonging isn’t something that just happens. It’s […]

Let’s be honest, 2025 has not been easy for members of the Deaf and hard of hearing community. While Maryland’s new interpreter licensing law (which is officially on hold as of 11/19/2025, to view this announcement visit https://odhh.maryland.gov/), and was designed to protect quality and raise standards, it also magnified something we’ve known for years: […]

Winter can be a magical season, but for many families with neurodivergent children, the holidays can bring a complex mix of joy, stress, and sensory overwhelm. At Gateway, we see this time not as a checklist of traditions to uphold, but as an opportunity to ask: What would make this season truly meaningful for your […]

November invites something rare in leadership: the pause. Not a pause because we’ve finished everything (we haven’t), or because things are slowing down (they’re not). But a pause because the calendar demands it. The end of the year stands just ahead, and the rush to “finish strong” is real. But in that rush, we risk […]

When every second counts, communication shouldn’t be an afterthought. Every day, our American Sign Language (ASL) interpreters step into urgent, high-stakes situations where communication is not just important—it’s life-saving. We’re not talking about scheduled appointments or predictable settings. We’re talking about the chaos of ERs, the confusion of courtroom emergencies, and the intensity of mental […]

In a world buzzing with digital interactions, the human impulse to connect still runs deep. Real connection is rooted in shared language, mutual respect, and belonging—is among the most powerful tools for growth, well-being, and resilience. As we enter a season often framed around gratitude, it’s a great moment to reflect on why saying “thank […]