Knowledge Base
Knowledge Base
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UncategorizedThe Science of Gratitude: Why Saying “Thank You” Builds Connection
In a world buzzing with digital interactions, the human impulse to connect still runs deep. Real connection is rooted in shared language, mutual respect, and belonging—is among the most powerful tools for growth, well-being, and resilience. As we enter a season often framed around gratitude, it’s a great moment to reflect on why saying “thank […]
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UncategorizedOctober Is Audiology Awareness Month: Why Hearing Health Matters at Every Age
Hearing is one of the most powerful ways we connect to the world. It allows us to enjoy music, share laughter with friends, and hear a child’s first words. But for millions of people, hearing is not something to be taken for granted. According to the World Health Organization, over 1.5 billion people worldwide live […]
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UncategorizedWhy Listening Is a Superpower in Leadership
If you ask most people what makes a strong leader, you’ll hear words like “confident,” “decisive,” or “charismatic.” Rarely do you hear the word quiet. Even less often do you hear, listener. Yet, in my journey as a leader and as the Chief Operating Officer at Gateway, I’ve come to realize that one of the […]
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UncategorizedFive Ways to Make Your Organization More Deaf-Friendly
A Practical Guide for Building Inclusive, Accessible Spaces We all say we value inclusion. But when it comes to Deaf and Hard of Hearing individuals, true inclusion often stops at the bare minimum—a caption here, an interpreter “upon request,” or a vague mention of accessibility in the HR handbook. At Gateway, we believe accessibility isn’t […]
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UncategorizedHow Leaders Can Reignite Team Motivation After Summer Slumps
As we step into September with sand still in our shoes and sun still in our hearts, there’s no denying the shift. The traditional ‘vacation mode’ is fading, school buses are back, and inboxes are full again. We’ve crossed the halfway mark of the year—and for many teams, that late-summer sluggishness is real. August may […]
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UncategorizedAI in ASL Interpreting: Innovation or Imitation?
It started as a novelty. A robot hand signing the alphabet. An avatar slowly producing finger-spelling on a screen. Early versions of AI-powered ASL tools were more curiosity than communication. But fast forward to 2025, and the field looks very different. Now we’re seeing tools that can mimic facial expressions, modify hand-shape dynamics, and even […]
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UncategorizedBack-to-School for the Kids—What About Your Team?
As we head into another back-to-school season, many families are focusing on routines: school supply lists, physicals, vision checks—and yes, routine hearing screenings for kids. But here’s a question we don’t ask enough: When’s the last time your team got their hearing checked? We’re conditioned to think of hearing care as something for children—or for […]
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UncategorizedInclusion Shouldn’t Be a Checkbox—It Should Be the Foundation
We’ve all seen the signs of “inclusion” that barely scratch the surface. A small note on an event flyer saying “ASL interpreter available upon request.” A wheelchair ramp that leads to a locked side entrance, separate from where everyone else enters. A video that boasts captions—only for viewers to discover they’re automated, riddled with errors, […]
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Brand BuildingRethinking What Networking Really Means
If you had asked me a year ago how I felt about networking, my answer would have come with a hesitant smile and a slight cringe. As an introvert, networking has always felt like a task I should do rather than something I wanted to do. The word itself conjured images of awkward small talk, […]