The Challenges of Leadership

Leadership in any organization is a multifaceted role, and all of them have their challenges. One that can be particularly challenging is the recruitment process. In my own time, leading teams and organizations, I’ve learned valuable lessons about hiring strategy, especially at HASA. I’ll share some brief insights on the challenges of leadership, the role of a leader in hiring, and our strategies for attracting and retaining top talent in this blog.

Understanding the Challenges in Leadership

Leadership, at its core, is about making decisions that affect the entire organization (or your department) and its employees. One of the main challenges I’ve faced in my role is balancing the needs of the organization with those of our staff. This includes ensuring that we have the right people in the right positions while fostering an environment that supports their growth and well-being.  Where it gets especially challenging is managing the diverse workforce in which we find ourselves today, the hybrid workplace and developing a culture that will engage our employees and offer opportunities for personal and professional growth.

The Role of a Leader in Hiring

A leader’s role in hiring extends beyond simply filling positions. It’s about understanding the needs of the organization and how each role contributes to our overall mission and growth. It involves identifying the skills and qualities needed in a candidate and ensuring they align with the position they intend to fill as well as our values and culture.  Additionally, leaders need to think of career pathing and how they are going to keep new employees engaged and excited about the role they fulfill in the organization.

Preparing for the Hiring Process

To prepare for the hiring process, I believe in continuous learning and self-improvement. This means staying informed about the latest trends in recruitment and understanding the dynamics of the current job market. I regularly consult with HR professionals and attend workshops to enhance my knowledge of effective hiring strategies.

Attracting the Right Candidates

Attracting top talent is a combination of offering competitive compensation and creating a workplace culture that resonates with potential employees. At HASA, we emphasize the importance of a work-life balance, workplace diversity, equity and inclusion and strive to provide an environment where our employees feel valued and supported. We actively promote our culture through various channels to reach potential candidates who share our values.  We understand that our employees are our best recruiters.  If we are providing a great place to work, they will refer friends and colleagues to our mission.

The Importance of Cultural and Skill Fit

In our hiring process, we place equal importance on cultural fit and skill fit. A candidate who aligns with our organizational values and has the necessary skills is more likely to be successful in their role and contribute positively to our team dynamics.

Offering Work/Life Balance

We believe that offering a healthy work/life balance is crucial in making HASA an attractive place to work. This not only helps in attracting good candidates but also plays a significant role in employee retention. We offer flexible working arrangements, support for personal development, and prioritize employee well-being.  In this new era of a hybrid workplace the challenge with everyone is communication and we have to ensure that we have systems in place to supply employees with the resources they need to do their job in an effective and productive manner.

Focusing on Retention

Employee retention is as important as the hiring process itself. One tactic we use is to invest in our employees’ growth and development, ensuring that they have the opportunities to advance within the organization. This approach not only improves employee satisfaction but also helps in building a strong internal talent pool.  We also have to understand that employees have lives outside of the workplace and even in a hybrid environment we need to respect everyone’s time with friends and family.  Retention is a byproduct of engagement, employee happiness and employee satisfaction.

Hiring from Within

I am a strong advocate for hiring from within. Promoting internal talent not only boosts morale but also ensures continuity and a deep understanding of our organizational culture. It’s a testament to our commitment to employee growth and recognition of their contributions.

Addressing My Own Knowledge Gaps

Admittedly, one of the challenges I face is recognizing my own limitations in understanding the nuances of effective hiring. I’m continuously seeking to improve my knowledge and understanding of the best tactics to identify and attract the right people for HASA. This involves seeking feedback, learning from our HR team, and being open to new ideas and approaches.

As the COO of HASA, my journey in enhancing our hiring strategy is ongoing. It requires a balance of understanding the needs of the organization, fostering a supportive culture, and being open to learning and adapting. By focusing on these aspects, we aim to not only attract but also retain the best talent, which is essential for our continued success and impact in the field of hearing and speaking assistance. This is a huge topic and as always, I would love your feedback and ideas.


Learn More About HASA

HASA connects people to their worlds and aids individuals in their ability to understand and to be understood. HASA has grown into an organization that serves more than 4,000 children and adults every year, helping them communicate more effectively. With programming both on our Baltimore campus and through community-based programming, we provide education, access, and medical support to anyone who needs it.

We envision a society where everyone can understand and be understood and where everyone is treated with integrity, compassion, and equity. Join us